- The incumbent will be responsible for conducting Gold Inspection at the branches within scheduled timeline and TAT
- Responsible for Quality Inspection of the Gold Ornaments as per the process defined
- Discuss the Gold Inspection observations with concerned members and submit the report timely for necessary action.
- Publish regular updates and reports on Gold Inspection.
- SIZE OF THE ROLE
FINANCIAL SIZE NON-FINANCIAL SIZE
- Conduct Gold Inspection of Gold loan of the Bank with asset book size of 100 Cr.
- Reduce the Risk of frauds / low purity gold for the company
- KEY DUTIES &
RESPONSIBILITIES OF THE ROLE
Business
- Conducting and completion of Gold Audit for a branch within the timelines and TAT as per the policy
- Undertake Gold Inspection as per the calendar within the target time
- Responsible for carrying out Gold audit in various areas / activities of Bank branches
- Verify the quality, quantity and inventory of pledged gold without damaging the gold ornaments
- Conduct valuation and verification of gold ornaments with respect to weight, purity & Detect spurious, low purity gold and frauds to mitigate the risk
- Executing gold audit by following the process as prescribed
- Prepare Gold inspection report for review and release reports within timelines
- Emphasis on quality of Gold valuation and report writing
- Discussion of Gold Audit findings with Branch Managers
- Submission of Gold inspection report to reviewer for review
- Follow up for necessary action based on the observation
- To verify the earlier inspection report and its compliance/closure
- To verify whether there are any lapses in security and safety of the branch and assets
Internal Process
- Quality of Inspecting gold and report writing covering of all loopholes
- Check purity of Gold ornaments and basic operational check like CCTV functioning,
custodian availability during appraisal and data entry as per LOS and estimation slip.
- Check authenticity of transactions and adherence to systems and procedures by scrutinizing the transactions put through the relevant inspection period including handling ornaments
- Verify the records and registers to ascertain whether there is any lapses/discrepancy in maintaining such records
- Report to be submitted in the format prescribed, complete in all aspects with clear findings
- Timely accurate concise and effective documentation of gold loan inspection reports
- Response to queries /MIS and monthly reports within TAT
- To report any discrepancies without favour, not leaving out even seemingly minor irregularities as they may lead to serious irregularity in future
- Identify the probable threats and recommend solutions
- Verify/inspect safe room operations, security measures, day to day working of branch
- Ensure proper documentation is maintained for each loan and record is maintained after the verification
Customer
- Coordinate with Business team, Branch team, Credit Team and Operations team for matters relating to Gold Loan
- Ensure timely response to any clarifications regarding Gold inspection
- Actively participate in Product, Credit or IT discussions
- Co-ordinate with Gold Loan Appraiser for any clarification if any
- Provide feedback on the training provided by Gold loan Trainers
- Send all reports /MIS on time to the concerned department
Learning and Development
- Awareness on Regulatory guidelines with respect to Gold Loan
- Continuous market awareness e.g. if a group of persons or a suspected gang is operating in an area,
the concerned risk factors to be studied in detail and alerted in order to avert possible losses
- Keep abreast of the changes in the industry and recommend suitable changes to management on Gold Inspection process or Gold Loan Risks
- Updating self on various regulatory compliances and circulars issued by RBI
- Updating self on various internal procedures, processes and new products introduced
- Improve the existing process to overcome the probable risk
- Adhering to high ethical standards and comply with all the laid down processes / policies
Other Initiatives
- Undertake some special assignments regarding gold loan product.
- Automate any Gold Inspection processes and reports.
- MINIMUM REQUIREMENTS OF KNOWLEDGE &
SKILLS
Educational
Qualifications
- Graduation in any subject
Experience
- 5+ years of experience in Gold Loan Product
- Minimum 2 years of experience Gold Loan Inspection
Certifications
- Gold Inspection Certificate if any
Functional Skills
- Verification of gold ornaments for identification of Purity of the Gold
- High attention, inspection skills and excellent analytical skills
- Strong hold on processes to identify the risks
- Ability in managing local language in both reading and writing
- Experience in Microsoft office for reporting writing
- Cost effectiveness and fiscal Awareness
- Excellent oral/written communication, Coordination, interpersonal and organizational skills.
Behavioral Skills
- Willing to travel across the states and branches
- Problem solving abilities and coordination with cross functional teams
- Being empathetic towards customers and business needs
- Ability to multitask in a quick-faced environment
- KEY INTERACTIONS
INTERNAL
EXTERNAL
- Business team
- Operations Team
- Product team
- Credit teams
- Audit
- Legal
- Compliance
- Collection
- Operations
- Gold Loan Appraisers
- Project vendors/ outsourcing partners
- Internal, Statutory and regulatory auditors
- Investors
PREPARED BY: Aarti Naik DATE: 14-08-2025
REVIEWED BY: John Christy
DATE: 22-08-2025
LAST UPDATED BY: TM Team
DATE: 24-11-2025
📌 Specialist-Gold Inspection (Guwahati)
🏢 Ujjivan Small Finance Bank
📍 Guwahati
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