Job Summary

Serve as a senior consultant specializing in property and casualty insurance applying 5 to 7 years of experience to analyze client needs optimize core insurance processes and guide technology enabled transformations in a hybrid work model during day shifts with no travel required while delivering measurable value for global clients and wider communities.

Responsibilities

- Collaborate with property and casualty insurance clients to analyze current underwriting policy administration billing and claims processes and recommend improvements that enhance operational efficiency and service quality for policyholders.
- Design detailed process flows and functional specifications for core insurance platforms that support new product launches rating changes endorsements renewals and cancellations while maintaining regulatory and compliance alignment across regions.
- Coordinate with cross functional business and technology teams to translate complex insurance requirements into transparent implementable user stories and configuration guidelines for policy and claims systems.
- Drive gap analysis between existing client system capabilities and target state solutions to identify opportunities for automation straight through processing and improved data quality.
- Guide the configuration and testing of property and casualty products including coverages limits deductibles and business rules to ensure accuracy consistency and alignment with underwriting strategies.
- Perform impact assessments and root cause analysis on production defects and process issues to propose sustainable remediation plans that minimize disruption to business operations.




- Develop and execute comprehensive test scenarios and acceptance criteria for policy billing and claims journeys to validate functional correctness data integrity and integration behavior across upstream and downstream applications.
- Prepare clear client facing documentation including requirement summaries process maps and solution options to support informed decision making by business stakeholders.
- Mentor junior team members on property and casualty domain concepts policy life cycle activities claims workflows and quality standards to strengthen team capability and delivery outcomes.
- Engage with stakeholders during workshops and walkthroughs to clarify assumptions validate requirements and align expectations regarding timelines scope and measurable benefits.
- Support change management activities by preparing user guides training content and walkthrough sessions that help business users adopt new processes and systems with confidence.
- Monitor key performance indicators such as quote turnaround time policy issuance accuracy claims cycle time and premium leakage to assess solution impact and identify further optimization opportunities.
- Contribute to reusable domain assets estimation models and best practices for property and casualty implementations to accelerate future projects and support consistent delivery quality.

Qualifications





- Bring five to seven years of hands on experience in property and casualty insurance across underwriting policy administration billing or claims operations with a strong understanding of end to end life cycle events.
- Demonstrate practical exposure to modern insurance platforms or policy administration systems and show the ability to work with configuration driven and rules based solutions in complex environments.
- Exhibit solid analytical and problem solving skills with the capacity to interpret rating structures coverage terms endorsement rules and claims scenarios and convert them into system ready requirements.
- Show familiarity with regulatory and compliance considerations relevant to property and casualty products and explain how these influence process design documentation and control mechanisms.
- Display effective communication and stakeholder management skills with experience facilitating workshops presenting findings and negotiating priorities with business and technology teams in a hybrid work setting.
- Apply working knowledge of data analysis techniques using spreadsheets or query tools to validate policy and claims data identify anomalies and support metrics driven decision making.
- Illustrate experience in preparing and executing test cases or user acceptance scenarios for insurance processes to ensure system changes meet quality expectations before production release.
- Value collaborative and inclusive ways of working while being self driven in managing day shift activities coordinating with distributed teams and meeting delivery commitments without the need for travel.

📌 Senior Consultant (Chennai)
🏢 Cognizant
📍 Chennai