- POSITION DESCRIPTION

JOB TITLE : Manager-Operational Risk GRADE : AVP-I

DEPARTMENT : Risk

LOCATION : HO/RO/BRANCH

SUB-DEPARTMENT : Operations Risk

TYPE OF POSITION : Full time

REPORTS TO : National Manager Operational Risk

REPORTING INTO

Specialist- Operational Risk

- ROLE PURPOSE &
- OBJECTIVE

- The incumbent takes directions for the development and deployment of various risk related activities such as Risk & control self-assessment, RBI tranche data control template.
- Monitor and gather inputs from key functions of the bank on KRIs.
- This incumbent is also responsible for documenting and tracking Operational risks arising from other bank activities such as material outsourcing, BCP testing etc.
- SIZE OF THE ROLE

FINANCIAL SIZE NON-FINANCIAL SIZE
- NA
- Material vendors of the Bank (Number varies)
- KEY DUTIES &

RESPONSIBILITIES OF THE ROLE

Business/ Financials

- Provides critical input on new All products/processes and any amendments to products/processes to highlight Operational Risks
- Facilitate regional Ops Risk team across branches and regions to carry out BCP simulation as per approved schedule.
- Participates in product and process review for availability of controls and also in reviews related to Business Requirements Document (BRD), Functional Specific Development (FSD) and perform User Acceptance Testing (UAT) to ensure effectiveness of controls before move to Production
- Perform pre-on-boarding material outsourcing vendors risk assessment with regards to compliance

Customer

- Responsible for implementing risk scorecards across branches and backend activities to analyse risk indicators
- Carry out thematic control testing to review effectiveness of various controls,



and provision for automation.
- Visit branches across regions to review process adherence on identified and assessable parameters
- Responsible for the Test of Design and Test of Operating Effectiveness
- Prepares data required for the purpose of various DCTs.

Internal Process

- Implements approach to improve KRI(s) so as to bring them within acceptable threshold.
- Implementation of Internal Audit and RBI recommendations specific to the Operational Risk unit
- Reports loss incidents for identification of control gaps
- Responsible for implementing risk and control matrix / register for various processes in Ujjivan SFB.
- Contribute proactively towards capital adequacy related Stress Testing.
- Updates Operational Risk checklist on which the branches are assessed when visited across regions by Operational Risk team.

Learning &

- Innovation

- Updates self with prevailing regulations, notification, circulars and guidelines of the regulators and statutory bodies, and disseminate the information regarding new regulatory developments.
- Develop training modules, including online modules, for development and maintaining of risk culture.
- Attend external training programs and workshops to enhance operational risk skill sets.




- Enhance knowledge through successful certification on various courses related to risk managements and latest technological developments.
- Ensure goal-setting, mid-year review and annual appraisal process happens within specified timelines for self
- MINIMUM REQUIREMENTS OF KNOWLEDGE &

SKILLS

Educational

Qualifications

- MBA or Graduate with Certification in Risk management.

Experience

- At least 6-8 years of experience in Retail Banking, should have experience in both Assets and Liabilities business
- At least 3+ years of hands-on experience in Risk, Audit, Compliance or Operations.

Certifications
- NA

Functional Skills
- Sound knowledge of Risk Management principles & the evolving practices for the management of Operational Risk
- Knowledge of micro finance and functioning of Retail Bank branches; cash management, branch operations, retail Forex, payments and clearing, businesses like deposits, term deposits, credit cards, lockers, overdrafts, etc.
- Knowledge on retail assets, to include secured and unsecured loans, mortgage loan, commercial vehicle loan, etc.
- Knowledge of RBI polices and guidelines relevant to SFB

Behavioral Skills
- Good team player
- Ability to work with cross functional teams to deliver desired outcome
- Good analytical skills
- Good written communication and presentation skills
- High standards of integrity and ethics

Competencies Required
- Building Relationship
- Driving Change
- Planning &
- Organizing
- KEY INTERACTIONS

INTERNAL

EXTERNAL

- Departments
- Branches
- Vendors

PREPARED BY –

- Sangeetha S

DATE REVIEWED BY –

- Praveen M

DATE: 05-Oct-2024

LAST UPDATED BY –

- TM Team

DATE – 07-Oct-2024

📌 Manager-Operational Risk (Mumbai)
🏢 Ujjivan Small Finance Bank
📍 Mumbai