Role Description

Why Join 7-Eleven Global Solution Center?

When you join us, you'll embrace ownership as teams within specific product areas take responsibility for end-to-end solution delivery, supporting local teams and integrating new digital assets. Challenge yourself by contributing to products deployed across our extensive network of convenience stores, processing over a billion transactions annually. Build solutions for scale, addressing the diverse needs of our 84,000+ stores in 19 countries.

Experience growth through cross-functional learning, encouraged and applauded at 7-Eleven GSC. With our size, stability, and resources, you can navigate a rewarding career. Embody leadership and service as 7-Eleven GSC remains dedicated to meeting the needs of customers and communities.

Why We Exist, Our Purpose and Our Transformation?

7-Eleven is dedicated to being a customer-centric, digitally empowered organization that seamlessly integrates our physical stores with digital offerings. Our goal is to redefine convenience by consistently providing top-notch customer experiences and solutions in a rapidly evolving consumer landscape. Anticipating customer preferences, we create and implement platforms that empower customers to shop, pay, and access products and services according to their preferences.

To achieve success, we are driving a cultural shift anchored in leadership principles, supported by the realignment of organizational resources and processes.

At 7-Eleven we are guided by our Leadership Principles. Each principle has a defined set of behaviours which help guide the 7-Eleven GSC team to Serve Customers and Support Stores.

- Be Customer Obsessed
- Be Courageous with Your Point of View
- Challenge the Status Quo
- Act Like an Entrepreneur
- Have an “It Can Be Done”
- Attitude
- Do the Right Thing
- Be Accountable

About This Opportunity Job Title: AI Lead Engineer

Location: Bangalore

We are looking for a hands-on AI Lead Engineer who can lead both AI application development and AI platform engineering. The role will be responsible for building production-grade GenAI solutions and the cloud/platform capabilities required to deploy, scale, secure, and operate them across AWS and GCP.

The ideal candidate combines strong software engineering skills with practical experience in LLMs, RAG, AI agents, APIs, cloud, Kubernetes, CI/CD A hands-on technical leader who can take an AI solution from prototype → development → production → operations,



while establishing reusable platform capabilities that allow engineering teams to build and deploy AI solutions faster and more securely.

Responsibilities

- Design and develop production-grade GenAI applications, APIs, RAG solutions, AI agents, and MCP-based services.
- Build reusable AI engineering patterns for LLM integration, prompt management, model routing, tool calling, evaluation, and guardrails.
- Proficiency in backend development using any of this language - Go (Golang), Java, TypeScript, Node.js, and Python, including API development, database integration, and building scalable, high-performance backend services.
- Design and operate cloud-native AI workloads across AWS and GCP, using containers and Kubernetes.
- Build CI/CD pipelines for AI applications, models, agents, APIs, and supporting services, including automated deployment and rollback.
- Develop scalable AI platform capabilities for model serving, inference, artifact management, and agent/MCP deployment.
- Implement AI security and governance controls including authentication, authorization, secrets management, PII protection, prompt-injection protection, and data-leakage prevention.
- Build observability for AI workloads covering latency, errors, token usage, model performance, and cost.
- Work with data and application teams to integrate vector databases, RAG pipelines, enterprise APIs, and data platforms.
- Support API gateway and AI gateway capabilities including routing, rate limiting, authentication, retries, caching, and monitoring.
- Drive production reliability through scalability, high availability, disaster recovery, incident support, and operational best practices.
- Provide technical leadership, conduct architecture/design reviews, establish engineering standards, and mentor engineers.

Technical Skills Required

- 7+ years of experience in software engineering, AI engineering, platform engineering, DevOps, or SRE.
- Strong hands-on development experience with Python and REST APIs/microservices.
- Production experience with Generative AI/LLMs, RAG, embeddings, AI agents, and model APIs.
- Strong experience with Docker, Kubernetes, Git, CI/CD, and Linux.




- Hands-on experience with AWS and/or GCP cloud services and cloud-native architectures.
- Experience including model packaging, deployment, versioning, artifact management, and monitoring.
- Experience with observability, logging, monitoring, troubleshooting, and production operations.
- Strong understanding of cloud security, IAM, secrets management, and service-to-service authentication.
- Experience working with vector databases and enterprise data integration.
- Strong communication and technical leadership skills.

Education &

- Experience

- Experience with AWS EKS / GCP GKE or equivalent managed Kubernetes platforms.
- Experience with AI agents, MCP, agent orchestration, or AI gateway architectures.
- Experience with Databricks, Airflow, or similar platforms.
- Experience with Apigee, Kong, AWS API Gateway, or similar API gateway technologies.
- Experience with “Partner with data, AI, security, and application teams to enable vector databases, graph databases, feature stores, and RAG pipelines as reusable platform services.”
- Experience with AI security, evaluation, governance, and cost optimization.

Privileges &

- Perquisites

7-Eleven Global Solution Center offers a comprehensive benefits plan tailored to meet the needs and improve the overall experience of our employees, aiding in the management of both their qualified and personal aspects. Work-Life Balance: Encouraging employees to unwind, recharge, and find balance, we offer flexible and hybrid work schedules along with diverse leave options. Supplementary allowances and compensatory days off are provided for specific work demands.

Well-Being &

- Family Protection: Comprehensive medical coverage for spouses, children, and parents/in-laws, with voluntary top-up plans, OPD coverage, day care services, and access to health coaches. Additionally, an Employee Assistance Program with free, unbiased and confidential expert consultations for personal and professional issues.

Top of Form

Wheels and Meals: Free transportation and cafeteria facilities with diverse menu options including breakfast, lunch, snacks, and beverages, customizable and health-conscious choices.

Certification &

- Training Program: Sponsored training for specialized certifications. Investment in employee development through labs and learning platforms.

Hassel free Relocation: Support and reimbursement for newly hired employees relocating to Bangalore, India.

📌 Lead Engineer - AI (Bengaluru)
🏢 7-Eleven Global Solution Center – India
📍 Bengaluru