We are seeking a skilled Privilege Access Management (PAM) CyberArk L2 Engineer to support, administer, and maintain CyberArk PAM infrastructure. The candidate will be responsible for day-to-day operational support, incident resolution, onboarding of privileged accounts, vault administration, and ensuring compliance with security policies.

Key Responsibilities
CyberArk Administration & Support
• Provide L2 operational support for CyberArk PAM platform.
• Monitor and maintain CyberArk components including:
• Digital Vault
• Password Vault Web Access (PVWA)
• Central Policy Manager (CPM)
• Privileged Session Manager (PSM)
• PTA (Privileged Threat Analytics)
• Perform health checks and proactive monitoring of CyberArk infrastructure.
• Troubleshoot and resolve incidents, service requests, and platform issues. Account Onboarding & Lifecycle Management
• Onboard privileged accounts, service accounts, and application accounts into CyberArk.
• Configure and manage Safes, Platforms, and Access Controls.
• Perform password reconciliation and automatic password rotation.
• Manage account discovery and account cleanup activities. Privileged Session Management
• Configure and manage privileged session recording and monitoring.
• Assist in troubleshooting PSM connectivity and session-related issues.




• Review session logs and audit trails during investigations. Compliance & Governance
• Ensure privileged access controls comply with organizational security standards.
• Support internal and external audits.
• Generate CyberArk reports and provide compliance evidence.
• Maintain documentation, SOPs, and operational runbooks. Incident & Change Management
• Handle incidents, problems, and change requests as per ITIL practices.
• Participate in root cause analysis (RCA) and problem management activities.
• Coordinate with infrastructure, application, and security teams. Automation & Continuous Improvement
• Support automation using PowerShell, REST APIs, or CyberArk APIs.
• Identify process improvement opportunities and assist in PAM transformation initiatives.
• Contribute to PAM onboarding factory and automation projects. Required Skills Primary Skills
• Robust hands-on experience with CyberArk PAM Suite.
• Experience with:
• PVWA
• CPM
• PSM
• Vault Administration
• Safes & Platforms Management
• Password rotation and account reconciliation.
• Privileged account onboarding and troubleshooting.
• Windows and Linux administration knowledge.
• Active Directory integration experience.
• Understanding of authentication protocols (LDAP, Kerberos, SAML).

📌 Identity Management Consultant (India)
🏢 SISL Global
📍 India