Key Responsibilities

- Endpoint Support Troubleshooting: Provide first-level technical support for internal teams, troubleshooting issues across Windows and Mac operating systems to ensure minimum downtime.
- Security Patch Management: Assist in regular patch management processes and manage VPN configurations to ensure secure remote access for employees.
- Access Management: Handle user account creation, permissions, and access revocation across various internal tools and systems, ensuring strict adherence to security protocols.
- Inventory Asset Management: Maintain an accurate inventory of hardware and software assets, tracking assignments and managing procurement or repairs as needed.
- System Protection: Monitor and manage anti-virus solutions to protect organizational assets from external threats.
- Data Security: Assist in the management and monitoring of Data Loss Prevention (DLP) solutions to safeguard sensitive company information.

Skills Qualifications

- Operating Systems: Robust working knowledge of Windows and macOS environments.
- Networking Basics: Understanding of basic networking concepts (IP, DNS, VPN) and troubleshooting.
- Security Awareness: Basic understanding of data privacy, anti-virus management, and access control principles.
- Technical Curiosity: Willingness to learn about patch management tools, DLP solutions, and enterprise security frameworks.
- Communication:



Ability to communicate technical issues clearly to non-technical staff.

Desired Qualities

- Problem-Solving Skills: Ability to troubleshoot and solve problems efficiently and provide practical solutions.
- Communication Skills: Strong verbal and written communication skills to effectively collaborate with team members.
- Adaptability: Flexibility to adapt to new technologies and challenges, showing a willingness to learn and grow within the role.
- Attention to Detail: Keen attention to detail when managing access rights and inventory logs to prevent future issues.
- Proactive Attitude: Takes initiative to identify issues and opportunities before they become problems.

What Is It Like Working At Amaha

- The learning opportunities are limitless and we guarantee an exciting and transparent work culture.
- You will get the chance to contribute to a thriving start-up providing mental health solutions to millions of Indians!
- This Includes:
- Working in a supportive, collaborative, and entrepreneurial atmosphere.
- Being part of a work culture that is driven by creativity and excellence.
- Our team is (mostly) young, energetic, the best at what they do, and growing every day.
- You will be working alongside people who are passionate about their work and can teach you skills across several domains and fields.

📌 IT Intern (Mumbai)
🏢 Amaha
📍 Mumbai