Must have hands-on US State and Federal Government Client handling Experience.

Location: Noida or Bangalore - 100%Onsite

Key Responsibility position overview

Position Overview

ACL Digital is seeking an experienced business leader to lead its State and Federal Government business across the United States. This individual will be responsible for developing strategic client relationships, driving new business opportunities, managing key accounts, and overseeing end-to-end client delivery across Statement of Work (SOW), Professional Services, and Contingent Workforce Staffing engagements.

The role requires a strong understanding of the U.S. public-sector contracting ecosystem, government procurement processes, staffing programs, and technology services delivery. The individual will lead business development initiatives, manage the complete RFP and proposal lifecycle, establish strategic partnerships, and ensure successful execution of client engagements.

Key Responsibilities

1. Business Development & Growth

- Develop and execute strategies to expand ACL Digital's presence across State and Federal Government accounts.
- Identify, qualify, and pursue new business opportunities across government agencies, departments, municipalities, and public-sector organizations.
- Drive new opportunities across SOW-based technology engagements, IT professional services, project-based solutions, and contingent workforce staffing.
- Build and maintain a strong sales pipeline through direct client relationships, strategic partnerships, and government contracting channels.
- Develop strategic account plans and identify opportunities for expanding existing engagements.
- Establish relationships with prime contractors, systems integrators, government consulting firms, and subcontracting partners.

2. RFP, RFI, RFQ & Proposal Management

- Lead and manage the end-to-end RFP, RFI, RFQ, and RFE process for State and Federal opportunities.
- Identify relevant government bids, contract opportunities, and procurement requirements.
- Evaluate bid opportunities, assess qualification criteria, and coordinate go/no-go decisions.
- Own proposal development, response strategy, solution coordination, pricing inputs, compliance documentation, and timely submission.
- Collaborate with technical, delivery, recruitment, legal, contracts, and leadership teams to develop compelling and competitive proposals.
- Ensure proposals meet all technical, commercial, contractual, and regulatory requirements.
- Coordinate presentations, client discussions, oral presentations, and subsequent negotiations.
- Track submitted proposals, manage clarifications, and drive opportunities through contract award and onboarding.

3. Strategic Client & Account Management

- Build and maintain executive-level relationships with government clients, procurement leaders, program directors, and IT decisionmakers.
- Serve as the senior point of contact for strategic State and Federal accounts.
- Understand client priorities, procurement requirements, technology initiatives,



and workforce needs.
- Drive account expansion, client retention, executive reviews, and strategic account planning.
- Position ACL Digital as a comprehensive technology and workforce solutions partner.

4. SOW & Professional Services Leadership

- Drive opportunities and oversee engagements across SOW-based technology services.
- Identify project-based opportunities and develop solutions aligned with government requirements.
- Oversee the SOW lifecycle, including opportunity qualification, solution development, proposal preparation, contracting, resource planning, and project execution.
- Partner with technical and delivery leaders to develop differentiated solutions and ensure successful project outcomes.
- Monitor project milestones, delivery quality, contractual commitments, and client satisfaction.

5. Contingent Workforce & Staffing Program Management

- Drive contingent workforce staffing opportunities across State and Federal Government programs.
- Develop relationships with MSPs, VMS providers, prime vendors, staffing partners, and government procurement organizations.
- Identify opportunities across staffing contracts, master service agreements, task orders, and government workforce programs.
- Oversee the staffing program lifecycle, including requisition fulfillment, sourcing, onboarding, compliance, resource management, and offboarding.
- Establish delivery governance, fulfillment SLAs, recruitment performance metrics, and operational controls.
- Ensure workforce quality, compliance, and consistent service delivery.

6. Delivery & Operational Excellence

- Provide leadership and oversight for client delivery and program operations across State and Federal accounts.
- Establish delivery governance, reporting mechanisms, performance metrics, and operational review processes.
- Coordinate across sales, recruiting, program management, technical delivery, HR, legal, and compliance teams.
- Monitor fulfillment rates, resource utilization, project delivery milestones, and client satisfaction.
- Proactively resolve client escalations and delivery challenges.
- Ensure adherence to contractual, security, regulatory, and client-specific compliance requirements.

7. Government Contracting & Strategic Partnerships

- Develop a strong understanding of State and Federal procurement frameworks, contracting vehicles, and public-sector buying processes.
- Leverage opportunities through various state term contracts, cooperative purchasing agreements, and other relevant procurement channels.
- Build relationships with prime contractors and identify teaming, subcontracting,



and strategic partnership opportunities.
- Work with internal legal and contracts teams to support contract negotiations, compliance, and successful contract execution.
- Monitor government spending priorities, procurement trends, and upcoming contract opportunities.

Required Qualifications & Experience

- 8–10+ years of experience in U.S. IT services, technology consulting, skilled services, staffing, or contingent workforce solutions.
- Demonstrated experience working with State and/or Federal Government clients.
- Proven track record in business development, client relationship management, and delivery leadership.
- Strong experience managing RFP, RFI, RFQ, and RFE responses and government proposal processes.
- Experience winning and managing SOW-based technology services engagements.
- Significant understanding of contingent workforce staffing programs and resource deployment models.
- Experience working with government agencies, MSPs, prime contractors, systems integrators, and public-sector procurement organizations.
- Understanding of government contracting processes, contract vehicles, subcontracting models, and compliance requirements.
- Ability to lead cross-functional teams across sales, recruitment, program management, and delivery.
- Excellent executive communication, presentation, negotiation, and stakeholder management skills.

Preferred Qualifications

- Experience with federal and state-level master contracts.
- Existing relationships with State agencies, Federal departments, prime contractors, and public-sector technology partners.
- Familiarity with government procurement platforms, security requirements, and public-sector regulations.
- Experience supporting government technology modernization initiatives across Cloud, Data & AI, Cybersecurity, Application Modernization, and Digital Transformation.
- Exposure to SLED (State, Local, and Education) and Federal markets.

Key Performance Indicators

- New business opportunities and client acquisition.
- Growth in SOW and project-based services engagements.
- Expansion of contingent workforce staffing programs.
- Number and quality of RFP/RFI/RFQ/RFE submissions and contract awards.
- Growth in strategic government and prime contractor relationships.
- Client retention, satisfaction, and account expansion.
- Resource fulfillment, delivery performance, and compliance.
- Successful execution and transition of awarded contracts into delivery.

Leadership Expectations

- The individual will serve as the business and delivery leader for ACL Digital's State and Federal portfolio, combining strong business development capabilities with client relationship management, proposal leadership, and delivery oversight.

The ideal candidate should be capable of independently developing market opportunities, building strategic government and partner relationships, leading competitive bid processes, winning new engagements, and ensuring successful execution across SOW and contingent workforce programs.

📌 Head - State & Federal Clients and Delivery (Noida)
🏢 ACL Digital
📍 Noida