We are looking for a hands-on Marketplace Operations Executive with D2C/e-commerce startup experience, strong marketplace management skills and knowledge of AI tools to streamline operations and improve efficiency.
Key Responsibilities:
- Manage daily operations across Amazon, Flipkart, Myntra, Nykaa and other marketplaces.
- Handle product listings, catalogue updates, pricing and inventory management.
- Monitor orders, returns, cancellations and fulfilment.
- Handle customer-related marketplace queries and resolve operational issues.
- Coordinate with marketplace teams, warehouse and internal departments.
- Track sales, inventory and operational performance through reports.
- Leverage AI tools for data analysis, reporting, customer support and workflow automation.
Qualifications:
- 1 – 5 years of experience in e-commerce/marketplace operations, preferably with a D2C startup.
- Hands-on experience with Amazon Seller Central, Flipkart Seller Hub or similar platforms.
- Understanding of order management, inventory, catalogue and customer handling.
- Good Excel/Google Sheets and analytical skills.
- Practical knowledge of AI tools like ChatGPT, Gemini and automation tools.
- Solid coordination, communication and problem-solving abilities.