Role Title: E-Commerce & Marketplace Operations Associate (Apparel / Premium Label)

Location: Bengaluru (In office / Hybrid)

Experience: 1–3 Years

Compensation: ₹35,000 – ₹45,000 per month (Negotiable based on proven track record)

Industry: Premium Apparel & Designer Fashion Retail

Role Summary:

We are seeking an autonomous, detail-oriented E-Commerce & Marketplace Operations Associate to take full ownership of our marketplace onboarding, catalog hygiene, and store operations. Unlike high-volume commodity retail, our focus is high-touch, premium apparel. You will be responsible for bringing our collections live onto curated third-party marketplaces, managing bi-weekly drops, optimizing terms (including return policies for high-end pieces), and ensuring flawless end-to-end order execution.

Key Responsibilities:

- Marketplace Onboarding & Expansion: Lead end-to-end merchant onboarding, documentation, and operational integration with curated platforms (e.g., Myntra, Nykaa Fashion, Ajio, Amazon, and similar boutique channels).
- Catalog & Bi-Weekly Drop Management: Own the bi-weekly launch cycle. Prepare error-free master sheets, parent-child variation listings (size, color, fit), fabric/wash-care specifics, and standardized measurement charts.
- Returns & Policy Refinement: Actively protect brand margins by auditing return reasons.



Implement and advocate for stringent return policies (such as shifting delicate/high-end pieces to a strict 48-hour return window or non-returnable policy).
- Order Fulfillment & Logistics: Oversee daily dispatch workflows (averaging 1–2 high-value orders per day) with zero tolerance for shipping delays, mispackaging, or stock inaccuracies.
- Pricing & Account Governance: Ensure MAP (Minimum Advertised Price) parity across web stores and marketplaces. Monitor seller health scores, buy-box/listing suppressions, and SLA adherence.

What We Are Looking For:

- 1–3 years of direct e-commerce operations experience, ideally with a designer, boutique, or premium apparel/lifestyle label.
- Hands-on proficiency with Myntra Partner Portal, Nykaa LUXE, TATA Cliq LUXE, WooCommerce/Shopify, and related aggregator dashboards.
- Advanced comfort with Excel / Google Sheets (VLOOKUP/XLOOKUP, text-to-columns, catalog template cleanup, margin calculators).
- Practical understanding of customer psychology around fit, size guides, and return reduction in Indian fashion retail.
- Exceptional communication skills to coordinate with marketplace account managers and warehouse teams.

Email us : [email protected] | +91 (phone hidden)

Click here and apply : https://forms.gle/aWd8Ts15P6gMqNH77

📌 Ecommerce Specialist (Bengaluru)
🏢 Memsahib Retail (OPC) Private
📍 Bengaluru