*Please Note:
• English language proficiency is required for this role.
• This is a full-time, work from office role.
• This requires a U.
S. schedule
- India Night shift After the submission of your application, you will receive an email with instructions to complete a series of assessments through our online platform, Harver. Completing this AI-powered assessment is required for prompt consideration of your application, as it serves as the initial screening in our employment process. WALK IN AT BANGALORE OFFICE Walk In Interviews: Monday to Friday 2:00 PM to 6:00PM IST Address: Transworld Systems Inc. Block 12B, Pritech Park,3rd Floor, SEZ Survey No 51-64/4, Bellandur,Village. Bldg 9A Rd, Bengaluru –Karnataka 560103 TSI Recruitment : Kindly carry your Updated resume and Photo ID proof. Meet: HR – Abusufiyan Compensation: INR : ₹3,00,000.00 -₹3,60,000.00 per year Shift: Night / Days Off: Saturday and Sunday Build Your Future Come join our thriving team as a Voice Customer Service Representative We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena. Why should you consider TSI?
• Transport Facility
• Paid training
• Team-oriented work setting
• Growth opportunity
• Comprehensive benefits package available: including medical,



paid time off and paid holidays
• Transportation provided
• Working 5 days/week In This Role, You Will: All of our agents manage outbound/ inbound calls from customers regarding any of the following: Functional/operational:
• Responsible for obtaining information regarding hazard insurance accounts managing outbound/ inbound calls to insurance agents.
• Follow up phone call with a designated contact person at the insurance company.
• Responsible for obtaining current insurance information and updating the system with the information provided by the insurance company. Key Result Areas :
• Make atleast 95 calls a day
• Obtain a quality score of 98% or above Ideal Candidate

Qualifications:
• Bachelors Degree preferred
• Ability to read, write and speak English fluently, clearly and with a neutral accent.
• Good analytical skills, cognitive skills.
• Good computer typing at the same time talking over the phone. This

job description
is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.

📌 Customer Service Representative (Bengaluru)
🏢 Transworld Systems
📍 Bengaluru