Hiring: Client Relationship Manager | Kulp Labs Private Limited | Dombivli (E)
Kulp Labs Private Limited builds AI products for businesses. We are looking for a polite, proactive and customer-focused Client Relationship Manager to look after clients from order confirmation until payment is collected.
Key Responsibilities
- Make sure every client lead is attended to after an order is confirmed.
- Provide after-sales support, keep existing clients satisfied and ask them for honest feedback.
- Manage client coordination from order to service delivery, and follow up until payment is collected.
- Respond promptly to client queries and guide clients on our products and services.
- Be the point of contact for complaints and escalate complex issues to management.
- Coordinate with internal teams for smooth order processing and delivery.
Key Skills
- Confident spoken and written communication.
- Polite and professional, with rigorous follow-up.
- Proactive, organised and attentive to detail.
- Thorough knowledge of our products and services, or the willingness to learn quickly.
- Comfortable handling client calls and reachable during working hours.
Location: Dombivli (E). Candidates should live within 30 to 45 minutes of the office.
Experience: freshers with robust communication skills and experienced candidates may apply.
Apply: send your CV to
[email protected]
📌 Client Relationship Manager (Dombivli)
🏢 Kulp.AI
📍 Dombivli