Responsibilities & Key Deliverables Purpose of the role: Lead service trial activities for new vehicle programs to ensure product readiness, serviceability, and field robustness before launch.

Key Responsibilities
• Plan and execute service trials on prototype, pilot, and production-intent vehicles.
• Conduct vehicle evaluations across diverse operating conditions to assess performance, reliability, diagnostics, serviceability, and customer experience.
• Identify potential field issues and drive timely resolution before launch.
• Track concerns to closure through structured reviews with engineering teams.
• Feed product reliability and serviceability improvements into future vehicle programs. Preferred Industries Education Qualification BE/B.




Tech in Automobile Engineering/Mechanical Engineering/ Electrical & Electronics engineering General Experience Around 7 to 9 years experience in technical support in Automotive industry Critical Experience Primary

Skills:
Vehicle diagnostics and troubleshooting Vehicle evaluation and validation techniques Automotive systems knowledge (ICE, EV, Electronics & Software) Root cause analysis and problem-solving Data analysis and technical reporting Cross-functional stakeholder management Secondary

Skills:
Communication: Robust verbal and written communication skills for effective collaboration with technical teams, Problem-Solving: Aptitude for developing quick and effective solutions to field issues, Project Management: Ability to manage multiple tasks and projects efficiently,

📌 Manager- Launch Planning (Chennai)
🏢 Mahindra and Mahindra
📍 Chennai