07 Nov
|
Advantmed India
|
Ahmedabad
07 Nov
Advantmed India
Ahmedabad
Salesforce Administrator / Salesforce Consultant (Sales Cloud & Pardot)
•
Location:
Remote (PAN India)
• Shift: UK Shift(2:00 PM to 11:30 PM)
•
Experience:
3+ Years Relevant Salesforce Experience (Overall experience may be 3-8 years)
• Employment Type: Full-Time
About the Role
We are seeking a highly motivated and business-oriented Salesforce professional to support and optimize our Salesforce ecosystem, with a primary focus on Sales Cloud and Pardot (Account Engagement). This role requires someone who can act as a bridge between business stakeholders and technology teams. The ideal candidate will work closely with US-based stakeholders to understand business requirements, recommend scalable Salesforce solutions, drive platform enhancements, and ensure a seamless user experience. Success in this role requires strong Salesforce administration expertise, excellent communication skills, and the ability to translate business needs into effective platform configurations.
Key Responsibilities
Salesforce Administration & Platform Management
• Administer and maintain Salesforce Sales Cloud and Pardot environments.
• Manage users, profiles, roles, permission sets, sharing rules, and security settings.
• Monitor system health, performance, data quality, and platform usage.
• Troubleshoot user issues and provide ongoing platform support. Business Requirement Gathering
• Partner directly with US stakeholders to understand business processes and objectives.
• Conduct discovery sessions and gather functional requirements.
• Translate business requirements into practical Salesforce solutions.
• Recommend best practices and process improvements. Configuration & Automation
• Create and maintain custom objects, fields, page layouts, record types, and validation rules.
• Design and implement Flows and automation to improve operational efficiency.
• Configure approval processes, assignment rules, and business workflows.
• Support ongoing platform optimization and enhancement initiatives. Reporting & Analytics
• Build and maintain reports and dashboards for business users and leadership teams.
• Analyze business requirements and translate them into meaningful Salesforce reporting.
• Provide insights to stakeholders through effective dashboarding and analytics. Stakeholder Management
• Serve as a trusted Salesforce advisor to business teams.
• Communicate effectively with US-based stakeholders and leadership.
• Provide user training, guidance, and platform adoption support.
• Manage priorities across multiple initiatives and business functions. Governance & Best Practices
• Ensure Salesforce configuration follows best practices and governance standards.
• Maintain system documentation and process guides.
• Support release management, testing, and change control processes. Required Qualifications
• 3+ years of hands-on Salesforce Administration experience.
• Strong experience with Salesforce Sales Cloud.
• Experience with Pardot / Salesforce Account Engagement.
• Expertise in Salesforce configuration and administration.
• Experience creating Flows, automation, approval processes, and validation rules.
• Strong reporting and dashboard development experience.
• Experience gathering requirements directly from business stakeholders.
• Excellent verbal and written communication skills.
• Ability to independently manage stakeholder conversations and requirement discussions.
• Strong problem-solving and analytical skills.
• Experience working with international teams, preferably US stakeholders. Preferred Qualifications
• Salesforce Administrator Certification.
• Additional Salesforce certifications are a plus.
• Experience supporting global Salesforce environments.
• Exposure to basic integrations and API concepts.
• Experience working in consulting or managed services environments. What We're Looking For The ideal candidate will be:
• A strong Salesforce Administrator with a consulting mindset
• Confident communicating with senior US business stakeholders
• Able to understand business requirements without constant supervision
• Capable of recommending solutions rather than simply executing tasks
• Process-oriented, proactive, and highly customer-focused
• Comfortable working remotely in a fast-paced global setting Why Join Advantmed? Advantmed is a leading healthcare technology and services company headquartered in Santa Ana, California, helping health plans and providers improve clinical, operational, and financial outcomes through innovative healthcare solutions. With 20+ years of industry expertise and a global workforce of 4,400+ employees, Advantmed leverages advanced technology, analytics, and AI-driven solutions to support risk adjustment, quality improvement, medical record retrieval, coding services, and healthcare assessments. Our Culture
- B.
L.
O.
C.
K.
S
• Bring the Fun
• Leverage Together for Better
• Outperform Yourself
• Care at Every Touchpoint
• Keep Your Word, Keep It Real
• Stay Curious & Listen Well Learn more: www.advantmed.com
📌 Salesforce Consultant (Ahmedabad)
🏢 Advantmed India
📍 Ahmedabad