Store support executive (Bengaluru)

Store support executive (Bengaluru)

07 Nov
|
Important Company of the Sector
|
Bengaluru

07 Nov

Important Company of the Sector

Bengaluru

● Parcel
Segregation: Open and segregate local and out -of -state parcels, handover
products to respective departments, update drive sheet and maintain records.



● Inventory Management: Reference turnover and full
stock product details in drive sheet.Follow up with stores and validate
inventory records.



● Retail Point of Sale (RPOS) Management: Check for
pending transfer orders (TOs) and clearances.



● Courier Performance Management: Check and follow up
on store parcel courier delivery details. Prepare Courier Performance Report.



● Store
Support :



○ Manage
customer orders from warehouse to stores. Handle customer damage product
exchange mails and follow up.



○ Process excess and short -received inventory
reconciliation mails. Transparent missing, mismatched, or broken products and update
records.



○ Send price change (MRP) and gram change mails to
stores and follow up.



○ Handle barcode request process.



○ Manage new store transactions, transfers in, and
format verification.



○ Handle stores' customer GST billing.



○ Coordinate
with stores for general queries.







● Check and
update store HQ backup. Communicate issues to the IT department.



● Monitor sample items sent to suppliers from
warehouse inventory. Manage excess, short -received items from suppliers.



● Generate E -Way bills as required.



● Coordinate
with suppliers for priority orders and jewellery -related matters.





Requirements

● High school diploma or equivalent; bachelor's degree
preferred.



● Minimum of
1 years of experience in a similar role within a warehouse or retail
environment. Experience in inventory management, or parcel handling, is highly
preferred.



● Proficiency in Kannada, Hindi, and English
language.



● Responding to emails and providing resolutions.



● Proficiency in computer operating systems and MS
Office software, Google drive especially Excel.



● Good written and verbal communication skills



● Issues troubleshooting, settlements, clearances,
record maintenance.



● Ability to
work as part of a team and maintain quality of work





📌 Store support executive (Bengaluru)
🏢 Important Company of the Sector
📍 Bengaluru

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