Job Description – Malayalam Voice Process Executive

Job Location: Chennai, Tamil Nadu
Job Role: Customer Support Executive – Malayalam Voice Process
Salary: Up to ₹35,000 per month
Process Type: Voice Process (Inbound / Outbound)
Employment Type: Full time

Job Summary

We are looking for enthusiastic and customer-oriented candidates for the Malayalam Voice Process in Chennai. The candidate will be responsible for handling customer calls, addressing queries, providing appropriate solutions, and ensuring a positive customer experience through effective communication in Malayalam.

Roles and Responsibilities
Handle inbound and outbound customer calls professionally.
Communicate fluently with customers in Malayalam.
Understand customer concerns and provide accurate resolutions.
Maintain high standards of customer service and customer satisfaction.
Record customer interactions and update information in the CRM system.
Follow company policies, call-handling procedures, and quality standards.
Achieve assigned daily and monthly performance targets.




Escalate complex customer issues to the concerned department when required.

Candidate Requirements
Fluency in spoken Malayalam is mandatory.
Basic English communication skills are preferred.
Tamil communication skills will be an added advantage.
Freshers and experienced candidates can apply.
Valuable listening, communication, and interpersonal skills.
Basic computer knowledge.
Ability to handle customer conversations professionally.

Salary and Benefits
Salary: Up to ₹35,000 per month.
Attractive salary based on experience and communication skills.
Performance-based incentives as per company policy.
Training will be provided to selected candidates, if applicable.
Growth opportunities opportunities.

Work Location

Chennai, Tamil Nadu.

Interested Candidates

Candidates fluent in Malayalam and interested in customer support or voice-process roles are welcome to apply.

Pay: Up to ₹35,000.00 per month

Work Location: In person

📌 Customer Support Associate Chennai
🏢 shivathattex
📍 Chennai