About the Company

Our Client is a mental wellness platform dedicated to helping individuals improve their emotional well-being through scientifically designed assessments, counselling, and therapy programs. The Company’s mission is to create a safe space where individuals can seek clarity, guidance, and professional support for their personal and emotional challenges.

Role Overview

We are looking for a Client Wellness Advisor who can engage with individuals seeking mental wellness support, understand their concerns, and guide them toward the most suitable assessments or therapy sessions offered by the Client.

This role blends client advisory, relationship building, and responsible sales, requiring strong communication skills, empathy, and the ability to build trust with clients who may be navigating sensitive personal challenges.

Key Responsibilities

Client Engagement
Speak with potential clients through calls or messages.
Understand their concerns and provide guidance on available wellness services.

Consultative Guidance
Recommend suitable assessments, therapy sessions, or programs based on client needs.
Help clients understand how the services can support their personal well-being.

Lead Conversion
Convert enquiries into confirmed bookings.
Maintain follow-ups with interested prospects.





Lead Management
Handle approximately 40–50 leads per day.
Maintain records of client conversations and follow-up actions.

Client Experience
Ensure conversations are handled with empathy, patience, and professionalism.
Create a comfortable and trustworthy setting for individuals seeking support.

Ideal Candidate Profile
0–3 years’ experience in client advisory, inside sales, counselling services, or service sales
Solid verbal communication skills
Ability to listen actively and understand client concerns
Comfortable speaking with individuals about personal or emotional challenges
Goal-oriented with strong follow-up discipline
Wellness services
Coaching or counselling organizations
Education services
Healthcare services
Premium service sales

Responsibilities
Engage with potential clients via calls
Understand client needs and recommend suitable sessions
Convert enquiries into bookings
Maintain follow-ups and manage daily leads

Ideal Candidate
Robust communication skills
Empathetic and patient listener
Experience in service sales or client advisory preferred

Pay: ₹25,000.00 - ₹40,000.00 per month

Work Location: In person

📌 Wellness Consultant Mumbai
🏢 With A Will HR Consultancy
📍 Mumbai