A. Guest Greeting & First Impression
Welcome guests with a warm and qualified attitude.
Provide menu information or waiting time details politely.
Ensure guests feel comfortable and acknowledged immediately.
B. Table Allocation & Reservation Handling
Manage seating according to reservation priority and table availability.
Maintain guest flow to avoid crowding or service delays.
Update reservation logs and waiting lists accurately.
C. Coordination with FOH Team
Inform captains and stewards when guests are seated.
Communicate special requests such as birthdays, dietary needs, or seating
preferences.
Coordinate table turnover with stewards to prepare tables for the next guest.
D. Guest Communication & Service Support
Answer guest queries related to waiting time, menu, or restaurant facilities.
Assist with takeaway guest coordination when required.
Support service team during peak hours with water service or basic tasks.
E.
Hygiene & Ambience Monitoring
Ensure entrance area, waiting space, and podium are clean and presentable.
Check lighting, music volume, and ambience elements and report issues to Floor
Manager.
F. Reporting & Shift Support
Participate in pre-shift briefings for daily specials, promotions, or seat
planning.
Share relevant guest feedback or complaints with management.
Support receptionist or billing counter in emergencies when directed.
Required Skills & Competencies
Excellent communication and guest-handling skills.
Pleasant personality with warm, welcoming behaviour.
Ability to manage peak-hour pressure and waiting queues.
Valuable coordination with service teams.
Skilled grooming and etiquette.
Pay: ₹15,000.00 - ₹18,000.00 per month
Work Location: In person
📌 Hostess Thane (India)
🏢 PRASAD FOOD DIVINE
📍 India
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