Job Title: Sales Coordinator – Order Management & Dispatch
Company: YNOT Plastics & Packaging Pvt. Ltd.
Location: Kilpauk, Chennai
We are looking for an organised candidate to coordinate confirmed customer orders and dispatch activities.
Key Responsibilities:
Receive sales order forms from the marketing team and review the order details.
Call customers to acknowledge their orders and introduce yourself as their coordination contact.
Coordinate with production and dispatch teams to track order readiness and planned dispatch dates.
Inform the dispatch team in advance about upcoming dispatch requirements.
Keep customers updated on order progress, dispatch schedules and any delays.
Share dispatch details and tracking information with customers.
Maintain order records and follow up on pending actions until dispatch is completed.
Skills Required:
Explicit communication and valuable telephone etiquette.
Strong follow-up, planning and coordination skills.
Basic knowledge of Excel, email and WhatsApp.
Previous experience in sales coordination, customer service or dispatch coordination is preferred.
Pay: ₹20,000.00 per month
Advantages:
Cell phone reimbursement
Commuter assistance
Health insurance
Internet reimbursement
Provident Fund