a Technical Skills
Technical documentation
Power point Presentation and online animation making
Technical skills and understadning of technical terms for website and application development.
positive communication skills.
should be a graduate
Positive computer hardware knowledge
Good Networking Idea

Key Responsibilities:
Provide technical support to clients via phone, email, and remote access
Troubleshoot software, application, and basic system issues
Install, configure, and maintain software applications
Log, track, and resolve customer issues using ticketing systems
Coordinate with development and implementation teams for bug fixes
Assist users with application usage, reports, and data validation




Perform basic database checks and system health monitoring
Prepare and maintain support documentation and reports
Ensure SLA compliance and timely issue resolution
Provide in office support if required (project-based)

Preferred Qualifications:
Diploma / BCA / B.Sc (IT) / B.Tech / MCA or equivalent
Experience in software support or IT services preferred
Exposure to ERP, web applications, or cloud-based systems is a plus

Job Type: Full-time

Pay: ₹8,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Technical Support Executive Bilaspur
🏢 Siddhi Softwares
📍 Bilaspur