Job description
Operational Management
Oversee and streamline hospital operations to ensure effective day-to-day functioning across departments.
Ensure the smooth coordination between clinical and non-clinical areas.
Achieve 95%+ on-time delivery of operational tasks and hospital services.
Maintain departmental service efficiency levels at or above 90%.
Strategic Planning & Implementation
Support the development and implementation of strategic plans that align with the hospitals vision and objectives.
Drive continuous improvement in operational processes.
Achieve strategic goals and project deadlines within the specified time frame.
Contribute to 100% execution of key operational initiatives.
Financial Oversight & Budget Management
Monitor the financial performance of the hospital, assist in preparing annual budgets, and manage operational expenses to stay within the financial parameters.
Ensure that operational costs are within 5% of the approved budget.
Achieve 100% on-time budget reviews and financial reporting.
Compliance & Regulatory Management
Ensure that hospital operations comply with all relevant healthcare regulations, standards, and policies.
Manage internal audits and implement corrective actions where necessary.




Zero compliance breaches and audit findings.
100% compliance with local healthcare regulations.
Patient Care & Satisfaction
Oversee patient care standards to maintain high-quality service and patient satisfaction.
Ensure all clinical and non-clinical departments provide high-quality services to patients.
Achieve a patient satisfaction rate of 90% or higher.
Implement corrective actions to resolve patient complaints within 48 hours.
Staff Management & Development
Lead and manage department heads and staff, ensuring effective staff performance, training, and career development.
At least 85% of staff meeting or exceeding performance expectations.
90%+ staff retention rate and satisfaction within the hospital departments.
Emergency & Crisis Management
Ensure the hospital is prepared for emergency situations, with appropriate response protocols in place.
Achieve 100% compliance with emergency preparedness drills and action plans.

Ensure no major operational disruptions during emergencies.

Academic Background: CA, ICWA, MBA in Finance, or equivalent. Experience with a Hospital is must for the role.

📌 Unit Head Finance & Accounts Sri Muktsar Sahib (India)
🏢 Desirous Global Consulting
📍 India