BlackBat AI is hiring a confident and customer-friendly Customer Relationship Executive for our client in Varanasi.
The role involves handling customers, understanding their requirements, resolving queries, maintaining relationships, and ensuring a positive customer experience.
Responsibilities
Handle customer queries through phone, WhatsApp, and in-person interactions
Understand customer requirements and provide appropriate assistance
Follow up with customers regularly
Build and maintain solid customer relationships
Coordinate with internal teams to resolve customer concerns
Maintain customer records and feedback
Ensure timely resolution of customer queries
Maintain a professional and friendly relationship with customers
Requirements
Good communication skills in Hindi & English
Confident and presentable personality
Solid customer-handling and interpersonal skills
Basic computer knowledge
Fresher and experienced candidates can apply
Candidates from Varanasi preferred
Salary & Job Details
₹1.8 LPA – ₹2.5 LPA Fixed
Location: Varanasi, Uttar Pradesh
Job Type: Full time
Work Mode: In-person
Openings: 1