We are looking for an enthusiastic and confident Telecalling Executive to handle customer calls, generate business leads, follow up with prospective customers and maintain good customer relationships. The candidate should have excellent communication skills and the ability to convince and engage customers over the phone.
Key Responsibilities
Make outbound calls to prospective and existing customers.
Handle incoming customer enquiries and provide relevant information.
Explain company products and services to customers.
Generate leads and follow up with potential customers.
Maintain regular follow-ups to convert enquiries into business.
Update customer information, call records and follow-up status.
Achieve assigned daily and monthly calling targets.
Maintain professional communication and positive customer relationships.
Coordinate with the sales and operations teams.
Required Skills
Positive communication and telephone etiquette.
Basic knowledge of MS Excel and computer operations.
Ability to convince and handle customer objections.
Good listening and interpersonal skills.
Positive attitude and willingness to learn.
Ability to work towards targets.
Qualification & Experience
Minimum qualification: 12th Pass / Graduate.
Freshers and experienced candidates can apply.
Knowledge of Kannada, English and Hindi will be an added advantage.