Location: Chandigarh | Type: Full time | Reports to: Centre Manager / Admin Head
Key Responsibilities
Greet students, parents and visitors warmly and guide them to the right department.
Handle walk-in enquiries and provide basic information about courses, batches and fees.
Attend and route incoming calls professionally.
Record all enquiries in the visitor register or CRM and pass leads to the sales team.
Schedule counselling sessions, demo classes and appointments.
Manage admission paperwork, fee receipts and student records.
Coordinate with faculty and staff on batch timings and class schedules.
Keep the reception area clean, organised and presentable.
Handle basic complaints and escalate them when needed.
Manage courier, stationery and office supplies.
Requirements
Graduate in any stream (BA, B.Com, BBA preferred).
0–2 years of experience in a front-desk or reception role (freshers can apply).
Valuable spoken English, Hindi and Punjabi.
Proficiency in MS Office, Excel and email.
Pleasant personality, positive listening skills and a customer-first attitude.