Job Summary:
A Telecalling Executive is responsible for making and receiving phone calls to customers, promoting products or services, generating leads, handling customer inquiries, and maintaining valuable customer relationships.
Key Responsibilities
Make outbound calls to potential and existing customers.
Explain products, services, and offers to customers.
Generate sales leads and schedule appointments.
Handle customer queries and provide accurate information.
Follow up with customers regarding products or services.
Maintain records of calls and customer interactions.
Achieve daily, weekly, and monthly targets.
Resolve customer complaints or escalate issues when necessary.
Required Skills
Valuable communication and interpersonal skills.
Fluency in local language and basic English.
Persuasion and negotiation skills.
Basic computer knowledge (MS Office, CRM software).
Ability to work under targets and deadlines.
Positive attitude and customer-oriented approach.
Educational Qualification
10+2, Diploma, or Bachelor's Degree (depending on employer requirements).
Salary
Freshers: ₹10,000 – ₹15,000 per month.
Attractive Performance incentives