KEY RESPONSIBILITIES :
Lead / Need generation through outbound calling
Sales, using persuasion to buy our product/service
Contact prospective and preexisting customers by telephone/ emailers
Mass mailing on a daily basis
Keep accurate and detailed records of calls made and results achieved
Demonstrate a thorough understanding of our products / services and the objectives of the Company
Explain products / services and prices, and answer questions from customers
Act as a representative of the company and represent our interests at all times
Follow telephone and email etiquette diligently
Achieve specified targets within deadline
Development of email content / pitch as & when necessary
Obtain, Update & maintain customer information such as name, address, and payment method, on a daily basis
Identify potential customers from sources such as business cards, newspaper, social media, market surveys, etc.
Schedule appointments for sales representatives to meet with prospective customers or inactive customers
Outbound telemarketing to "activate" or elicit an action or response from prospects, i.e. entice prospects to read though our brochure / visit website
Database Cleansing (i.e. removing outdated and incorrect data) and contact details for future telemarketing activities
Any other work, as assigned by the Management Team, from time to time, including but not limited to the following:
Requesting client/s for TDS certificate/ GST details
Follow-up with clients for outstanding payment
Follow-up for Order Extension
Job Type: Full time
Pay: ₹15,000.00 - ₹35,000.00 per month
Advantages:
Cell phone reimbursement
Health insurance
Internet reimbursement
Leave encashment
Provident Fund
Application Question(s):
Do you have experience in IT Hardware Infrastructure Industry?