Key Responsibilities:
Day-to-day monitoring, troubleshooting, and maintenance of Trend Micro products (Vision One, CREM, E-mail security etc.)
Threat detection and remediation with complete ownership
Regular Policy review, re-configuration and fine tuning as per industry best practices along with OEM and Japan insights
Regular Patch and signature updates
Coordination with Trend Micro TAM and support team for critical & escalated issues then apply the suggested fix
Log review and daily/weekly/monthly report generation then share with respective operating companies. Do setup meetings for further explanation/action until remediation & final issue closure.
Coordination with all Panasonic domain companies
Maintain Weekly status reports,



Incident and request resolution logs & Configuration change documentation.

Required Skills & Qualifications:
Certified and experienced in Trend Micro endpoint and server security solutions
Minimum 6–8 years of relevant experience
Should have exposure to handling mid-to-large enterprise environments

Preferred Certifications:
Trend Micro Certified Skilled for Vision One / XDR
Trend Micro Certified Qualified for CREM
CompTIA Security+ (optional but desirable)
Valuable foundation for cybersecurity practices
ITIL Foundation v4 (optional but useful for process alignment)

📌 System Administrator Haryana
🏢 Sysnet Global Technologies
📍 Haryana