Job Description: Customer Order Coordination Executive
Key Responsibilities
Handle customer communication after order confirmation.
Provide regular updates on production status and delivery timelines.
Coordinate with production teams for order completion.
Track order progress and follow up on pending orders.
Coordinate with dispatch and logistics teams for timely delivery.
Communicate delays or changes to customers proactively.
Ensure smooth handover from Sales to Operations.
Maintain order records, customer interactions, and status reports.
Prepare daily/weekly order progress reports for management.

Required Skills & Qualifications
Experience in customer service, order coordination, or operations.
Excellent communication and interpersonal skills.




Solid follow-up and coordination abilities.
Valuable organizational and time-management skills.
Basic knowledge of production and manufacturing processes.
Proficiency in MS Excel, MS Office, and email communication.

Preferred Candidate Profile
Customer-focused and solution-oriented.
Responsible, proactive, and detail-oriented.
Positive at multitasking and handling deadlines.
Able to coordinate with multiple departments.
Capable of working independently and in a team.

Pay: ₹11,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Customer Order Cordination Executive Nagpur (India)
🏢 Crystal Furnitech Private
📍 India