Manage and oversee the collection process for secured business loans.
Develop and implement effective strategies to improve collection efficiency and reduce delinquencies.
Build and maintain relationships with clients and stakeholders to ensure timely payments.
Analyze and resolve complex customer issues related to loan recoveries.
Collaborate with internal teams to identify and mitigate potential risks.
Monitor and report on key performance indicators (KPIs) such as delinquency rates and collection costs.
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