Manage and oversee the collection process for secured business loans.
Develop and implement effective strategies to improve collection efficiency and reduce delinquencies.
Build and maintain relationships with clients and stakeholders to ensure timely payments.
Analyze data and reports to identify trends and areas for improvement in the collection process.
Collaborate with internal teams to resolve customer complaints and issues related to loan recoveries.
Ensure compliance with regulatory requirements and industry standards in all collection activities.
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