Customer Service Representative - International Voice Process

Requirements:-
Excellent Communication in English.
Prior experience in US/UK/Australian voice process.
Fluent English Communication Skills (verbal & written) must be

clear, confident, and neutral/accent-neutral.
Freshers & Experienced are welcome to apply!
Immediate joiners only.

Job Description:

As an International Voice Process Associate for a Customer Service Representative domain, you will be responsible for handling customer s from international clients, providing effective and productive solutions for a range of inquiries. This role requires excellent communication skills, strong problem-solving abilities, and the ability to maintain a qualified and courteous tone at all times.

Key Responsibilities:




Handle inbound queries from customers in a qualified and friendly manner.
Identify and resolve customer complaints by providing timely solutions.
Maintain a high level of customer satisfaction by addressing inquiries promptly.
Meet individual and team performance metrics, including handling time, customer satisfaction, and issue resolution.
Work collaboratively with cross-functional teams to resolve escalated issues.
Work Location: Bangalore
Shifts: UK Shift & US Shift (5 days work2 days off)
Immediate Joiners Only!
Fluent English Communication Skills must be clear & confident.
Fresher's & Experience are welcome to apply.

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