Job Summary

As a Banking Operations Sr. Associate II, you'll play a critical role in ensuring accurate, timely, and compliant back-office and banking operations that support Consumer Directed Healthcare claims and Health Savings Account inquiries.

Responsibilities
Keep critical operations moving by executing essential back-office and banking activities, including CIP and OFAC processes, account reconciliations, transactional processing, check research, and resolution activities.
Deliver with accuracy and urgency, consistently meeting productivity expectations and service-level agreements while adhering to established policies, practices, and operational guidelines.
Build strong connections across the business by communicating effectively with internal and external partners and ensuring work requests receive timely, thoughtful responses.
Turn operational insights into action by identifying meaningful metrics and trends, sharing findings with leadership, and proactively addressing potential processing issues before they create downstream impact.
Make good processes even better by assessing procedures, identifying opportunities to simplify workflows,



and contributing ideas that increase efficiency and strengthen operational performance.
Grow your impact beyond day-to-day operations by developing a robust understanding of Alegeus business practices, policies, and product offerings while contributing to special projects and evolving team priorities.

Essential Skills for Creating a Lasting Impact

Alegeus colleagues are known as problem-solvers, risk-takers, and creative thinkers. As a Banking Operations Sr. Associate II, these skills are essential for success:
Abilities: Demonstrated ability to manage multiple back-office processing activities while maintaining accuracy, productivity, and quality; communicate effectively with diverse stakeholders; recognize operational trends and risks; and proactively identify opportunities to streamline workflows and improve results.
Experience: 6+ years of experience in banking operations and/or financial operations, including experience working across multiple processing settings and executing back-office support.
Education: Bachelor's degree.

Location

Bangalore

📌 Banking Operations Sr Associate Ii Bengaluru
🏢 Alegeus
📍 Bengaluru