• Understand customer requirements and convert eligible leads into loan applications.
• Assist customers with application and documentation requirements.
• Maintain proper lead and follow-up records in CRM.
• Coordinate with internal teams for smooth processing of cases.
• Achieve assigned daily and monthly calling and conversion targets.
• Ensure professional and accurate communication with customers.
Required Skills
• Positive communication, convincing, and customer-handling skills.
• Solid follow-up and sales conversion ability.
• Experience in loan applications and CRM systems.
• Working knowledge of computers and MS Office.
• Target-orientated and disciplined approach.
Preferred: Candidates with proven tele-sales experience in digital lending, payday loans, personal loans, or other short-term lending products.