Job Summary

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a team-oriented community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations.

Responsibilities
Implement and configure ServiceNow SAM Pro, publisher packs, and software models.
Manage the software asset lifecycle from procurement to retirement.
Configure licenses, entitlements, contracts, and ELP.
Perform normalization, reconciliation, reclamation, and compliance audits.
Integrate SAM with Discovery, SCCM/MECM, Intune, JAMF, CMDB, and CSDM.
Develop and customize ServiceNow using Business Rules, Script Includes, Client Scripts,



Flow Designer, and Integration Hub.

Qualifications
ServiceNow Expertise: Deep knowledge of Software Asset Management (SAM Pro), ITAM framework, CMDB, and Common Services Data Model (CSDM).
Scripting Development: Advanced JavaScript, Glide Script, Glide APIs, Business Rules, Client Scripts, and Workflows.
Integrations: REST/SOAP APIs, Integration Hub, and connecting third-party discovery tools (SCCM, Flexera, Intune).
Platform Tools: ServiceNow Discovery and Flow Designer
Preferred Certification - CSA, CIS-ITSM, ITIL Foundation Certification

📌 Servicenow Sam Pro Developer Navi Mumbai
🏢 Capgemini
📍 Navi Mumbai