Shift Timing - 7.30 PM to 4.30 AM
Robust customer service skills for client satisfaction and client AR health
answering client, patient and carrier calls; prompt return and follow-up to all interactions; prompt response to requests for information
Timely management of unpaid claims as assigned, through the use of the client's office management/administrator;
aging reports; correspondence; Clearinghouse and PM rejections; SharePoint reference/maintenance
Effectively handle complex payer denials; responsible to ensure that secondary claims are processed and paid
Monitoring and reconciliation of claims to include:
Held vouchers
• Unbilled vouchers
• Denial trends
• Patient balance report
• Credits and refunds
Manage and track information requests to client.
Answer and resolve all incoming calls and requests in a timely manner.
Complies with and enforces policies and procedures
Achieves goals set forth by RCM management regarding error-free work, transactions, processes, productivity and compliance requirements. Specific goals include 1,400 accounts worked per month
May act as partner for recent hires to assist them in learning
Other duties as assigned
Perks
Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work. Through our generous benefits package with an emphasis on work/life balance, we give our employees the opportunity to allow their careers to flourish.
Quarterly Company-Wide Recharge Days
Peer-based incentive Cheer awards
Tuition Reimbursement Program
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📌 Rcm Ar Specialist Pune
🏢 Veradigm India Private
📍 Pune
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