We are looking for a proactive, organized, and customer-oriented Telecaller cum Operations Executive to handle customer calls, customer verifications, manage daily operational activities, and maintain accurate records. The ideal candidate should possess positive communication skills, a positive attitude, and the ability to coordinate efficiently with customers and internal teams.

Key Responsibilities

Tele-calling & Customer Support
Make outbound calls to prospective and existing customers.
Make customer verifications on calls
Explain company products, services, and processes to customers.
Speaking politely and professionally on calls
Handle incoming calls and respond to customer queries professionally.
Maintain positive customer relationships and ensure customer satisfaction.
Record call details, customer feedback, and follow-up status.

Operations & Coordination
Manage day-to-day operational activities tasks.




Coordinate with internal departments, vendors, and customers to ensure smooth operations.
Maintain and update customer databases, reports, and records.
Prepare daily activity reports, follow-up reports, and operational MIS.
Ensure timely completion of assigned tasks and follow-up activities.
Identify operational issues and escalate them to the concerned team or manager.

Requirements and Skills

Education: A diploma or a bachelor's degree.

Basic Skills: Basic computer knowledge, including MS Excel, Word, and email.

Communication: Valuable verbal communication skills in Hindi and English.

Software Proficiency: Familiarity with loan origination systems, CRM tools, and spreadsheet software.

📌 Telecaller And Operations New Delhi (India)
🏢 A R A J u0026 ASSOCIATES
📍 India