Provide first-level technical support to employees for hardware, software, and IT-related issues.
Install, configure, and maintain desktops, laptops, printers, and other IT peripherals.
Troubleshoot operating system, application, network connectivity, and email-related issues.
Assist in the installation and configuration of Windows operating systems and commonly used software.
Support LAN, Wi-Fi, internet connectivity, and basic network troubleshooting.
Create and manage user accounts, passwords, and access permissions as per company policies.
Maintain IT asset inventory, including computers, peripherals, and other equipment.
Perform routine system checks, software updates, and basic preventive maintenance.
Maintain records of IT issues, troubleshooting activities, and resolutions.
Coordinate with internet service providers, hardware vendors, and external IT support teams whenever required.
Follow IT security policies, data protection guidelines, and standard troubleshooting procedures.
Provide timely support to users and escalate complex technical issues to the appropriate team.

Required Skills & Qualifications




Graduate in any discipline; B.Sc. IT or B.E. in a relevant field is preferred.
Freshers are welcome to apply; candidates with 2 year or more of experience in IT support will be preferred.
Basic knowledge of computer hardware, software installation, and troubleshooting.
Familiarity with Windows operating systems and Microsoft Office applications.
Basic understanding of LAN, Wi-Fi, IP addressing, and network troubleshooting.
Positive analytical and problem-solving skills.
Robust communication skills and a willingness to assist end users.
Ability to learn quickly, work independently, and collaborate with the team.

Preferred Candidate Profile
Candidates with a genuine interest in IT infrastructure and technical support.
A proactive, service-oriented individual with a positive attitude.
Positive troubleshooting skills and attention to detail.
Fresh graduates with relevant IT knowledge or certifications are encouraged to apply.

Compensation: Up to 3 LPA, depending on skills and experience.

📌 Walk In Support Engineer Specialist Mumbai (India)
🏢 Narendra Hirawat u0026
📍 India