Professional Services (PS) Engineers operates as the leading technical force of Regional Field Support Organization, responsible for low level design, deployment and advanced technical consulting of the entire Radware solutions portfolio. PS engineer is working in front of Customers, leading Radware solution implementation and support on Customer premises (on premises or remotely).
PS engineers cooperates with Pre-sales, Sales, Product Management, R&D;, and Global support teams inside Radware to implement solution according to Customer requirements and needs.
Responsibilities:
Coordination of technical solution with Pre-Sale Engineers
Deep understanding of customer requirement and customizations
Creation of solutions detailed technical design and documentation – SoW, LLD, ATP
Solution implementation according to agreed schedule and timelines
Troubleshooting and resolution of technical issues during implementation (interaction with the back-office and R&D; teams, if needed)
Conduct technical workshops and consulting with Customers and partners
Establish and maintain solid working relationships with key internal and customer personnel to work effectively
At least 3 years industry relevant, integration work experience (Networking and Security)
Customer orientation and onsite support experience
Excellent knowledge and hands-on experience with L2/L3 Switching/Routing, L4/L7 switching/load balancing
Knowledge of firewalls, IDS/IPS, VPN, security consulting, SSL, IPSec
Hands-on experience with Cisco, Juniper and virtualization products (VMware, KVM)
Good knowledge of Linux environment and script writing skills in at least one of the following: Bash, Perl, Python
Strong analytical and troubleshoot abilities - complex problems debug and resolution
Communication and interpersonal skills – written and verbal
The role requires often traveling locally and abroad
Fluent English communication – written and verbal
Willingness to travel up to 30% The position is designated for European business hours (Timezone CET/CEST) remotely.
Advantages
Familiarity with Radware products (preferred), or other Application Delivery products / solutions
Familiarity with DoS attack mitigation solutions
Multi language ability
Primary Location
IN-IN-Current Delhi
Work Locations
Radware India, Current Delhi
Job
Applications / Systems Engineering
📌 Professional Services Engineer New Delhi
🏢 Radware
📍 New Delhi
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