Location- Bangalore

Job Title: Technical Support Engineer Designation: SRE Engineer

Location: Bangalore, WTC 3

Job Summary:

We are seeking a dedicated and skilled Technical Support Engineer with a solid background in Application Production Support. The ideal candidate will be responsible for ensuring the stability, reliability, and performance of our applications in a production setting. You will work closely with cross-functional teams to troubleshoot issues, implement solutions, and enhance the overall user experience.

Responsibilities:
Provide expert technical support for application-related issues, ensuring timely resolution and minimal disruption to services.
Monitor application performance and conduct regular health checks to identify potential issues before they impact users.
Collaborate with development teams to understand application architecture and assist in troubleshooting complex problems.




Document and maintain knowledge base articles for common issues and solutions to improve team efficiency.

Mandatory Skills:
Robust knowledge and experience in Application Production Support.
Proficiency in troubleshooting and resolving application issues in a production environment.
Familiarity with monitoring tools and techniques for application performance management.
Experience with incident management processes and tools.
Excellent problem-solving skills and the ability to work under pressure.
Strong communication skills, both verbal and written, to effectively interact with technical and non-technical stakeholders.

Skills:- Troubleshooting, Production support, Splunk, grafana and Reliability engineering

📌 Sre Production Support Engineer Bengaluru
🏢 VY SYSTEMS PRIVATE
📍 Bengaluru