06 Nov
|
Vidal Health Insurance TPA
|
Kochi
06 Nov
Vidal Health Insurance TPA
Kochi
Lead and monitor the daily activities of the Manual Claims Inward team.
Ensure the proper receipt, sorting, indexing, and registration of IPD and OPD claim documents.
Verify claim documents for completeness and identify missing or incorrect information.
Ensure accurate data entry and timely allocation of claims to the respective processing teams.
Monitor daily productivity, quality, and turnaround time (TAT) to meet defined SLAs.
Coordinate with internal teams and branches to resolve documentation-related issues.
Handle escalations and ensure timely resolution of pending claims inward cases.
Prepare daily MIS reports on volumes, productivity, pending cases, and team performance.
Train team members, allocate workloads, and monitor individual performance.
Ensure compliance with company policies, client requirements, and data confidentiality standards.
📌 Tl Claim Inward Kochi
🏢 Vidal Health Insurance TPA
📍 Kochi