We are hiring Customer Support Executives for premier international BPO processes in Jaipur. You will interact with global customers to assist, troubleshoot, and deliver world-class service across Voice, Live Chat, and Email channels.
KEY RESPONSIBILITIES:
Handle customer interactions via Voice, Chat, or Email with high professionalism.
Understand client/customer concerns and provide accurate, timely resolutions.
Maintain top-tier customer satisfaction (CSAT) scores and quality guidelines.
Communicate clearly and effectively with international clients in English.
CANDIDATE REQUIREMENTS:
Fluency in Spoken & Written English (Explicit articulation & good comprehension).
Basic computer literacy & keyboard proficiency (30+ WPM preferred for Chat/Email).
Flexibility to work in rotational shifts (5.5-day work week with rotational offs).
Open to working from the office in Jaipur.
PERKS & BENEFITS:
Attractive fixed CTC + high incentive earning potential
Free outstation travel & initial 10-day hotel accommodation
Exposure to leading international brands & global workflows
Rapid-track growth opportunities into Quality, Training, or Team Leader roles