Key Responsibilities
Greet and welcome guests warmly on arrival, ensuring a pleasant first impression.
Manage guest check-in and check-out processes efficiently.
Handle reservations, bookings, and guest requests with accuracy and courtesy.
Coordinate with housekeeping, F&B;, and other departments to ensure seamless service.
Maintain the reception area’s cleanliness and qualified appearance.
Resolve guest concerns with patience, politeness, and professionalism.
Uphold high standards of discipline, grooming, and hospitality etiquette.
Required Skills :
Excellent communication.
Humbleness, patience, and politeness are mandatory qualities.
Strong customer service orientation and problem-solving skills.
Skilled grooming and pleasing personality.
Knowledge of reservation systems is an added advantage.
Key Requirements
Education: Graduate / Diploma in Hospitality Management preferred.
Experience
1+ years in front office/guest relations role in hotels, resorts, or hospitality establishments preferred.
Freshers can also apply.
Pay: ₹16,000.00 - ₹20,000.00 per month
Perks :
Food provided
Health insurance
Provident Fund
Work Location: In person
📌 Front Office Associate Gurugram
🏢 Saltstayz hotel
📍 Gurugram
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.