Roles & Responsibilities :
Coordinate with internal teams to source relevant information and ensure customer query is addressed
Log each customer query in internal systems for continuity
Handle follow ups with customer and create happy customers
Ability to work in shifts
Skill sets required for the job :
Valuable communication skills (both written and oral)
Team work - Ability to help each other and work as a group
Good attitude
Quick learner
Solution oriented - Provide quick resolutions to customers including suggesting alternatives
Multi-tasking skills
Multi lingual (Language preferable -Hindi, Tamil, Telugu)
About the Organisation : Wedtree EStore Pvt Ltd is a retail company involved in sale of Indian handicraft and utility-based items, both for retail and for bulk gifting.
We work closely with Karigars in different parts of India and aid in reaching these beautifully hand-crafted items to all across the world. Founded in 2014, Wedtree offers unique products related to Décor and Utility at a very affordable price, with the intent to take Indian handicraft products to a global audience. Wedtree has a strong online presence coupled with a store in Chennai. *
Job Types : Full time, Permanent
Pay: ₹15,000.00 - ₹35,000.00 per month
Perks :
Food provided
Health insurance
Leave encashment
Provident Fund