Job Title: Receptionist/Telecaller

Location : Dream World Immigration, Backside Narinder Cinema, Jalandhar

Job Type : Full-Time

Job Summary : Key Responsibilities :
Greet visitors and clients warmly, ensuring a positive first impression.
Answer and direct incoming calls to the appropriate person or department.
Provide accurate information to callers and assist with basic inquiries.
Schedule and confirm appointments, meetings, and conferences.
Maintain a tidy and welcoming reception area.
Handle incoming and outgoing mail, packages, and deliveries.
Maintain a call log, noting messages and follow-up actions as needed.
Support the administrative team with clerical tasks such as data entry, filing, and record keeping.
Handle customer complaints and concerns in a qualified and efficient manner.
Perform other related duties as assigned.

Skills & Qualifications :
Proven experience as a Receptionist, Telecaller, or similar role.
Strong communication and interpersonal skills.
Excellent phone etiquette and ability to handle multiple tasks simultaneously.
Basic knowledge of office equipment (e.g., phone systems, fax, photocopiers).




Valuable organizational and time-management abilities.
Proficiency in Microsoft Office (Word, Excel, Outlook).
High school diploma or equivalent (additional certification in Office Management or customer service is a plus).

Personal Attributes :
Friendly, approachable, and skilled demeanor.
Patience and strong problem-solving abilities.
Ability to maintain confidentiality and handle sensitive information.
Solid attention to detail and accuracy.
Ability to work well independently and as part of a team.

Why Join Us?
Competitive salary and benefits.
Professional development opportunities.
A dynamic and supportive team environment.

Benefits :
Cell phone reimbursement
Versatile schedule
Internet reimbursement

Language :
Hindi (preferred)
English (preferred)

Work Location: In person

Experience :
TELECALLER: 2 years (preferred)
Consular: 1 year (preferred)

Shift availability:
Day Shift (preferred)

Work Location: In person

📌 Telecaller Consular Jalandhar (India)
🏢 Dream World Immigration
📍 India