We are looking for a Customer Relationship Executive to join our Ather dealership and manage customer service coordination and follow-ups.
Key Responsibilities
Handle service-related customer calls and queries .
Contact customers and book service appointments .
Follow up with customers regarding upcoming and pending services.
Maintain customer records and update service appointment details.
Coordinate with the service team to ensure a smooth customer experience.
Follow up with customers after service and collect feedback.
Make reminder calls for scheduled and due services.
Assist in improving customer satisfaction and service retention.
Requirements :
Good communication and customer-handling skills .
Basic knowledge of computers and MS Office/Excel.
Ability to make calls and follow up with customers professionally.
Prior experience in customer relationship management, automobile service, telecalling, or dealership operations is preferred.
Freshers are welcome to apply. :
Positive attitude, willingness to learn, and valuable follow-up skills.
Job Type : Full time Location : Seelanaickenpatti, Salem Industry : Automobile / Electric Vehicles Experience : Freshers can apply; prior experience preferred
Pay: From ₹11,000.00 per month
Perks :
Cell phone reimbursement
Internet reimbursement
Paid sick time
Work Location: In person
📌 Customer Relationship Executive Ather Dealership Salem
🏢 Hi-Tech Clean Mobility Private
📍 Salem
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