Key Responsibilities
Understand customer requirements and provide accurate information.
Resolve customer concerns in a polite and professional manner.
Coordinate with internal teams for timely issue resolution.
Maintain proper records of customer interactions and follow-ups.
Escalate complex issues to the concerned department when required.
Ensure timely follow-up with customers.
Maintain skilled communication and service standards.
Requirements :
12th Pass / Graduate in any discipline.
Good communication and interpersonal skills.
Basic computer knowledge.
Ability to handle customers patiently and professionally.
Positive listening and problem-solving skills.
Hindi and basic English communication skills.
Pay: ₹14,000.00 - ₹16,000.00 per month
Perks :
Paid sick time
Paid time off
Provident Fund