Job Summary

Key responsibilities:
Provide for customer support & query resolution.
Provide prompt and qualified assistance to customers after reservation confirmation.
Resolve customer complaints and concerns related to vehicle pickup, documentation, and rental processes.
Guide customers through the vehicle inspection and handover process.
Troubleshoot issues related to reservations, payments, and vehicle availability.
Follow up on customer complaints to ensure satisfactory resolution.
Maintain detailed records of customer interactions and issue resolutions.
Coordinate with different departments (Operations, Finance, Sales) for seamless service delivery
Maintain knowledge of current policies, procedures, and promotional offers

Job Types : Full time, Fresher

Pay: ₹18,000.00 - ₹22,000.00 per month

Application Question(s):
How early you are available to join?

Experience :
Customer Support Executive: 1 year (preferred)

Language :
English (required)

Location :
Ghaziabad, Uttar Pradesh (required)

Work Location: In person

📌 Customer Support Executive Cse Ghaziabad (India)
🏢 Rentrip Services Private
📍 India