We are looking for a Telecaller to join our team at Newtons Classes . The role offers ₹6,000 - ₹12,000 and involves managing customer calls, delivering outstanding customer service related to Education . Join us for a excellent work environment with various prospects for career growth.
Key Responsibilities :
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements : Pay: ₹6,000.00 - ₹12,000.00 per month