Key Responsibilities

Experience of e-commerce and websites like Shopify and Shiprocket.

Seeking a qualified individual with the ability to provide a high level of customer service for an eCommerce that requires a person with the ability to perform many different tasks while remaining focused on the customer. This prospect has several elements that requires a self-motivated, high energy, focused, and professional individual willing to apply themselves and grow with our organization.
Being available to customers via Call/Whatsapp/Chat/Email from 10 to 7.
Understanding the business and products we offer and taking utmost care of representing the business to clients.
Handling queries of different platforms like our website, Amazon, etc
Taking care and co-ordinating with courier companies for getting shipments delivered on time

About Company: Polka Tots is a premium toddler & kids brand that brings to you products of high-quality, unique, & creative designs that are best for your baby.

📌 Customer Service Associate In Ahmedabad
🏢 Polka Tots
📍 Ahmedabad