Job Title: Customer Support Executive (Non-Sales / No Targets)Company Overview

At Himalayan Solar Limited , we are dedicated to providing sustainable and clean energy solutions to our growing family of customers. As we expand our footprint, we are looking for a dedicated and empathetic Customer Support Executive to join our team. If you love helping people and want a stable role without the pressure of sales targets, this is the perfect prospect for you

Job Overview

We are seeking a Customer Support Executive / Operations Caller whose primary responsibility will be managing incoming and outgoing customer queries. This is a 100% pure customer service and relationship management role. There is absolutely no sales involvement, cold calling, or monthly revenue targets.

Key Responsibilities
Query Management : Answer inbound calls and messages from customers regarding solar installation timelines, billing, maintenance, and technical assistance.
Outbound Updates : Make proactive follow-up calls to existing customers to share project status updates or gather feedback on our services.




Issue Resolution : Act as the first point of contact to resolve customer grievances smoothly, coordinating with internal technical teams when necessary.
Data Logging : Accurately maintain and update customer interaction logs in our CRM database.
Brand Ambassadorship : Maintain a polite, skilled, and empathetic tone to ensure high levels of customer satisfaction.

Key Requirements
Education : Minimum Higher Secondary (10+2) passed; Graduates in any stream preferred.
Experience : 0 to 2 years of experience in a call center, customer service. Freshers with excellent communication skills are welcome to apply!
Languages : [ Hindi/English/Punjabi] :
Skills : Strong active listening, basic computer knowledge (Excel), and a problem-solving mindset.

Pay: ₹12,502.96 - ₹20,000.00 per month

Perks :
Cell phone reimbursement
Health insurance
Paid sick time
Provident Fund

Work Location: In person

📌 Tele Caller Executive Panchkula
🏢 Himalayan Solar
📍 Panchkula