Key Responsibilities:
Diagnose and repair laptop hardware issues (motherboard, RAM, HDD/SSD, display, keyboard, etc.)
Install, upgrade, and configure operating systems (Windows, macOS, Linux)
Troubleshoot software issues and remove viruses/malware
Replace damaged components like screens, batteries, chargers, etc.
Perform routine maintenance and system optimization
Handle customer queries and provide technical support
Maintain records of repairs and services
Ensure timely delivery of repaired devices